How to stop double-knocking the same street

Double-knocking happens when canvassers cannot see what teammates already hit on the same street. Fix it with a shared map of knocks and outcomes updated in real time, so the next rep knows which doors were pitched, not home, or booked for follow-up.

Root causes

Parallel beats without handoffs, group chats instead of a map, and end-of-day spreadsheet updates all create the same failure: the second rep walks a door the first rep already pitched.

Shared map beats group chat

Texts do not scale across a crew. A live map shows knocks, outcomes, and rep locations so anyone joining the patch reads the same truth before knocking.

Handoff between shifts and reps

When one canvasser finishes a beat, the next should see outcomes on each pin, not a verbal summary. Follow-ups stay on the address for whoever returns.

Territories and suburbs

Organise coverage by suburb or territory so managers can see completeness at a glance: which streets are done, which have gaps, and where callbacks remain open.